If you've ever been stranded on the side of the road with a broken down vehicle or been in an accident, you probably wished at the time that you had a good towing company in mind to call. Even if you've never found yourself in this situation, it's a good idea to research towing services in Oakland so that you are prepared and know the company's number when the need arises. Here are a few qualities to look for in a towing company.
The first aspect you need to think about is if the company provides services for emergency towing in Oakland. This means that they are willing to provide towing service 24 hours a day, 7 days a week. A towing service that doesn't provide 24/7 service will likely do you no good since most breakdowns happen at the most inconvenient times and rarely during regular business hours. While most towing companies advertise emergency services, it's a good idea to ask exactly what that entails to make sure they'll meet your needs.
It's best to choose a towing company that is local because it ensures that your vehicle will be towed to a place that's convenient for you to pick it up later. In addition, local companies will ensure a faster response and it's usually easier to deal with someone in your own community. It's also important to know the areas that the company will service to make sure they will be able to help if you get stuck on the roads that you most frequently travel.
Needing a tow is a stressful enough experience, and having to deal with an impatient and ill-mannered driver makes it much worse. Make sure that the company's drivers provide great customer service and that they'll be sympathetic to your needs. It's also a good idea to ask about the level of experience of the drivers to be sure they are well trained and will take good care of your vehicle.
A small fleet doesn't necessarily mean the company isn't worth looking at, but it is more likely that you'll get help more quickly from a company with a larger fleet. In addition, their fleet should include different types of tow trucks because some towing may require the use of a wrecker while others may need a flatbed. You want to be sure that your vehicle can be towed safely as quickly as possible.
As with most services, lower price isn't always better. Having said that, you do want to find a company that has competitive rates. However, when comparing rates, be sure to learn exactly what services are included in the rates, such as type of towing truck used, where they'll tow to, etc.
In general, the longer a company has been in business the better you can expect the service to be. Years of experience shows that the company has worked out any kinks and is running smoothly. It also shows they have provided service that has kept customers happy and that there is a level of expertise that you and your vehicle will benefit from.